NEW PROGRAM CHANGES UPCOMING
JULY 2025

 

CONTACT INFORMATION​​

• Mailing/Office Address: BRAG, Attn. Voucher Program, 170 North Main Street Logan, UT 84321

• Mobility Specialist: Jenny Rodriguez | (435) 713-1449 | jennyr@brag.utah.gov

• Mobility Manager: Alyssa Cronin | (435) 713-1427 | alyssac@brag.utah.gov

 

PROGRAM OVERVIEW​

The Lifeline Mobility Program provides transportation assistance to seniors, individuals with disabilities, and low-income households with driver mileage reimbursements on eligible trips. Eligible trips include: medical and mental health services, pharmaceutical and medical supplies, critical nutrition, social services, education, and employment, when other transportation is not available. To increase accessibility drivers may include: clients, volunteers trusted by a client, or a client can be connected with a program partner volunteer. For more information contact the mobility specialist. Lifeline Mobility is supported by Connect Transit, and the Utah Department of Transportation—thank you for the support!
 

APPLICATION PROCESS

Client eligibility is determined by meeting all three criteria:

• Applicants reside in Box Elder, Cache, or Rich County.

• Applicants are unable to use public transit to a qualified destination(s).

• Applicants’ total household income below 300% of the Federal Poverty Level of $3,913 for a household of one, plus $1,375 for each additional person.
   

Households and drivers apply for the program online using the links below:​
 

 Client Application  - One per household that has a family member(s) applying.

 Driver Application  - One for each driver that wants to receive mileage reimbursements.
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Make sure to complete all the necessary forms. Paper applications can be picked up in the office if needed. Complete applications are processed within 10 business days. Applications must be filled out correctly, signed, and include all verification documentation to be considered complete.
 

Verification Documentation:

• Identification Documentation: Birth certificate, driver’s license, passport, state ID, photo ID, or other documentation(s) identifying the name and age, for every household member.

• Household Income: Document(s) showing last 30-days of income for all household members.

• Disability Verification (if applicable): SSDI letter or BRAG’s disability form completed by medical/mental health provider. While optional, it can increase the reimbursement limit.

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After an application is processed clients will complete an intake with the mobility specialist and receive a reimbursement award based on the documentation provided. Clients that do not have a driver can be connected with a program partner during intake. Client selected drivers must complete a driver application. BRAG uses an e-voucher system to track trip details. This requires the driver to have a phone that can download the application. All clients and drivers must complete training on how to use this system. For more information about the program, assistance completing this application, or to request an accommodation, please contact the mobility specialist.

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PROGRAM PARTNERS AND SPONSORS

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Funding and support for this program is provided by:​​​​​​

• Bear River Association of Governments

• Connect Transit

• Utah Department of Transportation​

• U.S. Department of Transportation

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Contact Alyssa Cronin at 435.713.1427 or alyssac@brag.utah.gov if you are interested in being a partner/sponsor.​​​​​​​​

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Online Reimbursement Form for June:​​​

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